Pharmacy Technician I/II

About the role

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. Duke Regional Hospital in Durham, North Carolina has 388 beds and is the second largest of Duke Health's four hospitals, offering a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

Responsibilities

Pharmacy Tech I:

• To accurately and efficiently follow workflow procedures including prescription processing, medication preparation and distribution to patient.
• Restock automatic dispensing cabinets and anesthesia workstations as needed.
• Answer and screens telephone calls and directs calls to appropriate personnel when needed.
• Handle medications in accordance to department, regulatory and legal requirements (e.g., medication records, pulling outdated/unusable medications).
• Collaborates with immediate pharmacy team, insurance companies and customers alike to resolve issues, ensure accuracy and deliver a timely resolution of any medication or insurance related concern.
• Assist with a variety of basic clinical functions in support of the clinical pharmacist (e.g., medication safety and adherence initiatives, patient follow up calls).
• Efficient operation and basic level of technical support for specialty machinery, equipment, devices or software necessary in performing job functions (e.g., carousels, automated dispensing cabinets, compounders, drug delivery devices, retail pharmacy systems).
• Deliver medications and supplies to patient care and ancillary areas.