Pharmacy Technician - Full Time
Lewis Drug Stores · Spirit Lake, IA · 1 mo ago
HealthcareFull-time
About the role
The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in duties of preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations.
Responsibilities
- Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store
- Learn Lewis Drug policies and procedures and perform them daily
- Establish and maintain good relationships with physicians and other healthcare providers
- Answer patient questions and troubleshoot and/or resolve them promptly
- Answer phone calls promptly and in a polite manner
- Assist in all customer service situations and finish customer transactions using the register
- Obtain and maintain pertinent information from patients so as to fill prescriptions accurately and efficiently
- Maintain the confidentiality of patients’ private medical information according to the HIPAA Act
- Process new and refill prescriptions within scope of practice
- Prepare paperwork and compile medications for delivery and mail out orders when needed
- Manage and serve drive-thru patients in an efficient manner (if applicable)
- Report any medication error to proper personnel
- Perform daily maintenance of automated devices within the pharmacy
- Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s operations
- Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities
- Perform additional duties as assigned by the Chief Pharmacist/Pharmacist
Requirements
- Ability to learn basic drug terminology
- Ability to learn differences between brand and generic drugs
- Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra)
- Able to multi-task and pay attention to detail
- Work effectively as part of a team to support the entire pharmacy, as well as individually
- Possess good organizational and time-management skills
- Communicate effectively, both verbally and in writing
- Learn new software systems and type (data entry) accurately and efficiently
- Dependable in attendance and job performance
- Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members
Qualifications
- Ability to learn basic drug terminology
- Ability to learn differences between brand and generic drugs
- Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra)
- Able to multi-task and pay attention to detail
- Work effectively as part of a team to support the entire pharmacy, as well as individually
- Possess good organizational and time-management skills
- Communicate effectively, both verbally and in writing
- Learn new software systems and type (data entry) accurately and efficiently
- Dependable in attendance and job performance
- Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members
Skills
- Basic drug terminology
- Differences between brand and generic drugs
- Basic pharmaceutical calculations
- Multi-tasking and attention to detail
- Effective communication
- Learning new software systems
- Dependable attendance
- Initiative to plan and complete tasks
Benefits
- Medical, dental, and vision insurance
- HSA, FSA, LPFSA options
- Voluntary options: life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, identity theft protection
- Employee discount
- Retail savings (401k)
- Paid Time Off (PTO)
- Discounted logowear
- Employee Assistance Program
Pay
Compensation is commensurate with experience.
Schedule
Hours are typically Monday through Friday, 9 AM to 5 PM.