Pharmacy Technician/Clerk

About the role

The Pharmacy Technician will act as a patient advocate by ensuring that patients follow their drug therapy plans as prescribed. This is done by assisting the Chief Pharmacist/Pharmacist in duties of preparing and distributing prescription medications that are within the scope of Lewis Drug policy and state and national regulations.

Responsibilities

• Provide prompt, friendly customer service to all patients in the pharmacy and customers throughout the store
• Learn Lewis Drug policies and procedures and perform them daily
• Establish and maintain good relationships with physicians and other healthcare providers
• Answer patient questions and troubleshoot and/or resolve them promptly
• Answer phone calls promptly and in a polite manner
• Absorb and distribute prescriptions accurately and efficiently
• Manage and serve drive-thru patients in an efficient manner (if applicable)
• Report any medication error to proper personnel
• Perform daily maintenance of automated devices within the pharmacy
• Stock supplies, clean work area, clean patient area, and prepare pharmacy for next day’s operations
• Promote Lewis initiatives and represent Lewis in a positive manner to our patients and communities
• Perform additional duties as assigned by the Chief Pharmacist/Pharmacist

Requirements

• Ability to learn basic drug terminology
• Ability to learn differences between brand and generic drugs
• Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra)
• Able to multi-task and pay attention to detail
• Work effectively as part of a team to support the entire pharmacy, as well as individually
• Possess good organizational and time-management skills
• Communicate effectively, both verbally and in writing
• Learn new software systems and type (data entry) accurately and efficiently
• Dependable in attendance and job performance
• Possess the initiative to plan for and complete daily activities in coordination with other pharmacy team members

Qualifications

• State of Iowa Requirements: Register with the state Board of Pharmacy (BOP), must be at least 16 years old, must be registered prior to the first day worked, become a nationally certified pharmacy technician within 1 year of BOP registration, PTCB certification is recommended
• State of Minnesota Requirements: Register with the state Board of Pharmacy (BOP), must be 18 and have a high school diploma or GED, must be registered prior to the first day worked, must complete BOP approved Lewis training within 1 year of BOP registration
• State of South Dakota Requirements: Register with the state Board of Pharmacy, must be at least 16 years old, must be registered within 30 days of employment

Skills

• Ability to learn basic drug terminology
• Ability to learn differences between brand and generic drugs
• Perform basic pharmaceutical calculations (addition, subtraction, multiplication, division, some algebra)
• Multi-task and pay attention to detail
• Organize and manage time effectively
• Communicate effectively, both verbally and in writing
• Learn new software systems and type (data entry) accurately and efficiently

Benefits

• Medical, dental, and vision insurance
• HSA, FSA, LPFSA options
• Voluntary options: life, long-term disability, life/long-term care hybrid, cancer, critical illness, accident, identity theft protection
• Employee discount
• Retirement savings (401k)
• Paid Time Off (PTO)
• Discounted logowear
• Employee Assistance Program

Pay

Compensation is commensurate with experience.

Schedule

Hours are flexible and can vary based on department needs.