PHARMACY/TECHNICIAN

About the role

Fry's Food Stores, now part of The Kroger Company, provides a diverse team passionate about food and people. Our mission is to create amazing experiences for our customers, communities, and each other, centered around food.

Responsibilities

• Provide exceptional customer service by treating customers/employees fairly and ethically, maintaining a safe, clean, and inclusive environment, and acting responsibly in the community.
• Offer health and wellness services relevant to patients as allowed by and consistent with state and federal laws.
• Interact directly with patients to provide health and wellness services.
• Ensure compliance with local, state, and federal regulations, reporting any illegal activities.
• Handle confidential information securely and maintain departmental standards.
• Manage inventory, order products, and complete billing procedures accurately.
• Communicate effectively with customers, triaging calls and answering inquiries.
• Operate cash registers, accept various forms of payment, and manage cash shortages.
• Support pharmacists in their responsibilities, excluding those requiring professional judgment.
• Adhere to HIPAA regulations and company policies regarding customer and business information.
• Participate in health and wellness initiatives.
• Perform tasks such as putting away legend orders and assisting with Central Fill deliveries.
• Work in a high-paced, sometimes stressful environment, managing conflicts in a reasonable, non-confrontational, and cooperative manner.
• Act with honesty and integrity, respecting customer and business information.
• Provide support and assistance to minors, individuals with special needs, and older adults through direct interaction.

Requirements

• High School Diploma or GED
• Age 18 or older
• Ability to handle highly confidential information
• Meet minimum state requirements to perform the functions related to the position

Desired

• Previous comparable experience
• EPRN familiarity
• Understanding and following company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements, and supplies
• Understanding and adhering to Health Insurance Portability and Accountability Act (HIPAA) regulations and company policies
• Understanding and following company guidelines on the operation of the cash register and cashier handling policies
• Understanding and performing ordering functions with primary and secondary wholesalers
• Understanding and complying with local, state, and federal regulations

Benefits

The Kroger Family of Companies offers comprehensive benefits to support Associates' well-being, including physical, emotional, financial, and more. These benefits include:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription coverage, through company plans or collective bargaining agreement plans.
• Paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Tuition reimbursement up to $21,000 over your career, through industry-leading Continuing Education programs.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.