PHARMACY/TECHNICIAN

About the role

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Provide exceptional customer service to help people live healthier lives by treating customers/employees fairly and ethically, maintaining a safe, clean, inclusive environment, being a responsible community member, and providing the right products, services, and care at the right time with fair and accurate pricing.
• Provide direct patient intervention by delivering health and wellness services and experiences relevant to the patient, consistent with state and federal laws.
• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures adequately to assure best value to the customer and the company.
• Answer phone, triage calls, and answer inquiries appropriately.
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages, and company shrink guidelines.
• Understand and follow company guidelines on