Pharmacy Technician

Schedule

Monday - Friday, 8:00AM - 5:00PM

About the Role

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support.

Responsibilities

• Interpret and enter prescriptions
• Clarify prescription orders with pharmacist and/or clinician as appropriate
• Label and fill prescriptions for the pharmacist to verify
• Perform pharmaceutical calculations
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication
• Identify and assemble supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs, Band-Aids
• Prepare medication for delivery to patients and departments
• Answer, resolve, and triage inbound inquiries
• Provide outbound therapy/medication adherence check-ups
• Secure refill prescriptions
• Resolve insurance related issues and assist patients with various forms of financial assistance
• Maintain pharmacy inventory including drug ordering and receiving
• Communicate directly with patients over the phone to assist them in the awareness of their medications
• Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up
• Manage, organize, and update relevant data using database applications
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards
• Identify trends, resolve problems; recommend improvements; implement change
• Actively participate in process improvement initiatives
• Protect organization's value by keeping information confidential
• Other duties as assigned

Qualifications

• High school diploma or GED required
• Licensed Pharmacy Technician with the State of employment required
• 1+ years of experience as a Pharmacy Technician required
• 3+ years of experience as a Pharmacy Technician preferred
• If certification needs to be obtained or updated at the time of employment, applicant commits to obtaining required certification within a mutually agreed upon timeframe; continued employment contingent upon meeting these requirements

Skills

• Strong phone skills
• Able to quickly learn database programs and extract relevant information
• Strong organizational and interpersonal skills
• Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator
• Energetic, highly motivated, team player with strong personal and communication skills
• Discretion and confidentiality essential as position deals with highly sensitive and private data
• Solid computer skills including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management
• Navigating the internet and web-based platforms
• Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process

Benefits

• Medical, dental, and vision insurance starting day one
• 401(k) with match
• 4 weeks PTO
• 10 paid holidays
• Paid parental leave
• Short-term disability
• Professional development
• Access to employee resource groups and wellness programs