PHARMACY/TECHNICIAN

About Us

From one tiny Cincinnati grocery store more than a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states operating under 28 different names. As America’s grocer, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow.

Responsibilities

• Provide exceptional customer service to help people live healthier lives by treating customers and employees fairly and ethically, fostering a safe, clean, and inclusive environment.
• Provide direct patient intervention through health and wellness services as allowable by state and federal laws.
• Demonstrate core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Comply with local, state, and federal regulations; report illegal activity such as robbery, theft, or fraud.
• Comply with and reinforce all food safety, sanitation, and safety regulations and guidelines.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines on computerized inventory management, control, and ordering of medications, devices, supplements, and supplies.
• Maintain departmental standards, including clean and organized workstations and customer waiting areas.
• Count, measure, and prepare specified products using company best practices.
• Complete billing procedures to ensure best value for customers and the company.
• Answer phones, triage calls, and respond to inquiries appropriately.
• Adhere to guidelines on accepting vendor coupons, cash shortages, and company shrink policies.
• Follow company guidelines for cash register operation and cashier handling policies, including electronic fund transactions (credit/debit cards, EBT, gift cards).
• Deliver a stellar customer experience while completing reception, data entry, adjudication, and product dispensing accurately and efficiently.
• Assist the pharmacist in all responsibilities except those requiring professional judgment.
• Understand and adhere to HIPAA regulations and company policies.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

• High School Diploma or GED (minimum).
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform functions related to the position.
• Previous comparable experience or equivalent experience as a pharmacy clerk (desired).
• Familiarity with EPRN (desired).

Benefits

• Comprehensive healthcare coverage, including medical, dental, vision, and prescription plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Free counseling through the Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Industry-leading training programs and diverse career pathways for growth.