Pharmacy Technician

Job Purpose and Summary

We help people navigate the health care system – and their personal health care – by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store.

Responsibilities

• Follow all company SOPs at each workstation to help our Pharmacists manage and improve patient health
• Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
• Show empathy and genuine care: create heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; offer immunizations and other services at the register and over the phone; demonstrate compassionate care by solving or escalating patient problems
• Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Contribute to a high-performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients
• Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business
• Support immunizations, which includes completing additional licensure and training requirements, obtaining Technician Immunizer status to prepare and administer vaccines; educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions; monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements; reviewing and collecting patient information; tracking and documenting for each applicable patient; monitoring and managing vaccine supplies

Qualifications

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
• If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
• If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
• State-level licensure and national certification requirements vary by state, click here to learn more