Pharmacy Technician

Job Purpose and Summary

We help our customers and patients navigate the health care system by improving access, lowering costs, and being a trusted partner. Pharmacy Technicians play a crucial role in supporting our pharmacy teams to consistently deliver on our brand promise. They assist in operational excellence, prescription fulfillment, and patient care.

Responsibilities

• Follow company SOPs at each workstation to manage and improve patient health
• Support pharmacy workflow procedures at each workstation for safe and accurate prescription fulfillment
• Show empathy and provide personalized care at pick-up, drive-thru, and over the phone
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership
• Contribute to a high-performing team, embrace a growth mindset, and seek opportunities to expand knowledge
• Be flexible for scheduling and business needs, maintaining a safe and inclusive team dynamic
• Support additional patient health care services, including immunizations and point-of-care testing
• Support immunizations by obtaining Technician Immunizer status, educating patients, monitoring adverse reactions, and managing vaccine supplies

Requirements

• Comply with state board of pharmacy requirements or laws governing the practice of pharmacy
• Must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
• State-level licensure and national certification requirements vary by state
• Regular and predictable attendance, including nights and weekends
• Attention and focus: ability to concentrate on tasks and pivot quickly
• Customer service and team orientation: actively look for ways to help people and respond appropriately
• Communication skills: use and understand verbal and written communication
• Mathematical reasoning: ability to use math to solve problems
• Problem resolution: identify and choose the best course of action for challenging interactions
• Physical demands: be mobile, remain upright, lift, scan, and bag items, reach overhead, stretch, and bend

Qualifications

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy
• Must be at least 16 years old if state board of pharmacy does not address or mandate a minimum age requirement
• Must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
• State-level licensure and national certification requirements vary by state
• Must complete required training within designated timeframe