Pharmacy Technician 661

Position Summary

Provide exceptional customer service in a safe and clean environment to ensure the customer's return visit. This includes treating customers and employees fairly and ethically, promoting an inclusive work environment, being a responsible member of the community, providing the right products at the right time with fair and accurate pricing, and modeling and demonstrating the company's core values.

Essential Job Functions

• Promote trust and respect among associates.
• Enter patient’s information into computer accurately and efficiently.
• Count, measure, and prepare specified products using company best practices.
• Follow appropriate staging procedures.
• Maintain records on prescription volume and sales.
• Perform posting audits.
• Inputs accuracy scanner data weekly.
• Tender customer transactions in a quick and efficient manner.
• Promote for sale to our customers any current charitable promotions.
• Understand and follow the company guidelines on tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions.
• Understand and adhere to guidelines on accepting and tendering vendor coupons, company limits on cash shortages and shrink guidelines.
• Understand the operation of the cash register and follow all cashier handling policies to prevent loss.
• Maintain a clean and organized work station.
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold throughout the store.
• Display a positive attitude.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Assist Pharmacist in all responsibilities except those that require a judgment call by a Pharmacist.
• Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud.

Behaviors/Skills

• Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers' expectations, gains customers' trust and respect.
• Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
• Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
• Learns and leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
• Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
• Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
• Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
• Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
• Safety Awareness - Identifying and correcting conditions that affect employee safety; upholding safety standards.

About Kroger

Kroger is a big company with lots of small, supportive communities. We genuinely care about each other, giving back and helping out. We want you to feel inspired to stay and feed your future.