Pharmacy Technician 2 - Retail

About the role

The Pharmacy Technician 2, under direct supervision of a registered pharmacist, assists with compounds and dispensing medical prescriptions and may perform some clerical duties relating to the department. This position has mastered all Pharmacy Tech 1 requirements and has additional specialization requirements such as IV, Automation, or Narcotics. It requires familiarity with a variety of the field's concepts, practices, and procedures, relies on experience and judgment to plan and accomplish goals, performs a variety of complicated tasks, and may lead and direct the work of others.

Responsibilities

• Completes the medication ordering process by entering data into the computer, reviewing and interpreting prescriptions, assisting the Pharmacist in filling containers with prescribed medication amounts, typing prescription labels, and attaching labels to containers following the general dispensing format.
• Ensures that all medication-related work is reviewed and checked by a pharmacist.
• Assists in the processing of all wholesale orders, placing merchandise on shelves, and maintaining proper inventory control.
• Assists in maintaining proper supplies for filling all orders accurately and in a timely manner.
• Makes deliveries to patients at bedside, ensuring customer satisfaction while collecting necessary documentation and payment for medication.
• Completes charging of medications dispensed accurately to insurance companies and patients.
• Completes all assigned daily tasks and assists others when time permits.
• Responds to incoming calls politely, efficiently, and in a timely manner, directing calls to appropriate personnel.
• Processes patient charges for pharmaceuticals efficiently and timely, credits and returns to stock any medication not used by patients, and accurately records narcotic charges for patients to ensure high-quality pharmacy services.
• Observes and adheres to all departmental and hospital policies and procedures, following all safety, quality assurance, and infection control standards.
• Communicates and works with others to ensure safe and effective service.
• Expeditiously resolves any communication deficits with other healthcare professionals and co-workers.
• Performs other duties as assigned or requested.

Requirements

• 3 years of Pharmacy experience
• High School diploma
• Board of Pharmacy Technician Certificate (state appropriate)