Pharmacy Technican

About the Role

Pharmacy Technicians at CVS Health support the pharmacy team in delivering operational and service excellence within retail locations. They are often the first point of contact for patients and customers, ensuring prescriptions are filled promptly, safely, and accurately while providing caring service that exceeds expectations. Technicians operate under Standard Operating Procedures (SOPs), best practices, and effective communication, contributing to a safe and inclusive culture.

Responsibilities

• Follow all company SOPs at each workstation to help pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at each workstation (production, pick‑up, drive‑thru, drop‑off) for safe and accurate prescription fulfillment.
• Create heartfelt, personalized moments for patients at pick‑up, drive‑thru, and over the phone; offer immunizations and other services at the register and by phone; solve or escalate patient problems with empathy.
• Complete basic inventory activities as permitted by law and directed by pharmacy leadership, including putting away medication deliveries, cycle counts, returns‑to‑stock, and waiting‑bin inventories.
• Contribute to a high‑performing team, embrace a growth mindset, seek feedback, and expand clinical and technical knowledge.
• Remain flexible for scheduling and business needs, including voluntarily traveling to other stores in the market as required.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
• Comply with CVS policies and procedures to ensure patient safety, controlled‑substance compliance, recordkeeping, and protection of patient privacy and security.
• Deliver additional patient health‑care services (e.g., immunizations, point‑of‑care testing, off‑site clinics) where allowed by law and supported by required training.
• When permitted, support immunizations by:
  • Obtaining Technician Immunizer status through additional licensure and training.
  • Preparing and administering vaccines.
  • Educating patients about vaccines and referring them to the pharmacist for questions.
  • Monitoring for adverse reactions and reporting them per public‑health requirements.
  • Reviewing, collecting, tracking, and documenting patient information related to vaccinations.
  • Managing vaccine supplies.

Required Qualifications

• Compliance with state board of pharmacy requirements or laws governing pharmacy practice (age, education, licensure/certification).
• Minimum age of 16 years if not otherwise mandated by the state board.
• High school diploma or equivalent, or active enrollment in a high‑school/equivalency program if no minimum education is mandated.
• State‑level licensure and national certification requirements vary by state.

Essential Functions

• Regular and predictable attendance, including weekends.
• Complete required training within designated timeframes.
• Maintain attention and focus to concentrate on tasks and pivot quickly to meet patient and business needs.
• Confirm prescription information and label accuracy to ensure patient safety.
• Provide friendly, helpful customer service and respond appropriately to patient reactions.
• Effective verbal and written communication; active listening.
• Mathematical reasoning for dosage calculations and inventory counts.
• Problem resolution for challenging patient or colleague interactions.
• Physical demands: remain upright for extended periods, lift/scan/bag items, reach overhead, perform repetitive finger motions, stoop, and lift up to 20 lb occasionally; maintain close visual acuity for computer terminals and small‑part inspection.

Preferred Qualifications

• 1–3 years previous experience as a Pharmacy Technician.
• Experience in a pharmacy, retail, medical, or customer‑service setting.
• Willingness to work in the home store and travel to other locations in the market as needed.

Pay

The typical pay range for this role is $16.50 – $25.00 per hour (base hourly rate). Actual salary offers depend on experience, education, geography, and other relevant factors.

Benefits

This full‑time position is eligible for a comprehensive benefits package that may include medical, dental, and vision coverage; paid time off; retirement savings options; wellness programs; and additional resources to support physical, emotional, and financial well‑being.

Schedule

Anticipated weekly hours: 40 hours. Position type: Full‑time.