Pharmacy Support Staff

Responsibilities

• Assists patients and customers by running cash register for over-the-counter sales, greeting customers, offering assistance, receiving payments, and providing other services requested by customers.
• Assists patients via drive-up window to make service more convenient for the customer.
• Maintains over the counter stock of medications by reviewing shipments for completeness, putting price tags on the products, and placing the items in their appropriate shelf locations.
• Prepares mail order and delivery prescriptions by contacting the patient, calculating charges, packaging prescription(s), and taking them to the post office for mailing to patient.
• Places orders for supplies, prepares drug returns and submits data. Receives approval for return from supplier.
• Keeps product shelves and counters neat and clean and “faces” shelves by moving items to front and arranging and stacking them. Checks items expiration dates and removes expired and short-dated products. Keeps storefront and waiting area neat and clean through cleaning activities as needed.

Qualifications and Skills

• Strong Communication Skills.
• Attention to Detail.
• Ability to work with others as a team to ensure patient satisfaction and a pleasant, professional work environment.
• Ability to multi task.
• Ability to provide excellent customer service.
• Ability to read, understand and follow oral and written instructions.
• Minimum of 6 months of customer service experience.

Pay

Highly competitive pay rate commensurate with experience.

Schedule

No nights, Sundays, or holidays, and some flexibility in scheduling.

Benefits

Benefits and 401k with a company match, employee discount, and other benefits available.