Pharmacy Medication History Technician

Responsibilities

• Interviews patients, family members, guardians, etc. to obtain complete medication histories.
• Communicates with providers, retail pharmacies, living facilities, etc. for additional medication history information and verify accuracy.
• Documents medication histories in the patient’s electronic medical record.
• Notifies pharmacist(s) of any discrepancies or potential patient safety issues identified in obtaining the medication histories.
• Communicate with staff and other care providers regarding assigned duties.
• Responds to and triages requests from customers for assistance with pharmacy services such as medication delivery, drug information, etc.
• Operates and supports automated dispensing technology to supply correct medications for individual patients, according to pharmacist and provider orders.
• Orders, receives, restocks and rotates inventory, and completes expiration date management.
• Contributes to process improvement projects.
• Completes regulatory compliance inspection of medication storage areas, including inspections and/or controlled substance inventories, and other regulatory documentation as required.
• Adheres to controlled substance policies and all policies and procedures of the department.
• Ensures accurate dispensing and documentation of controlled substances.
• Ensures necessary safety and quality control in the medication use system.
• Is available and flexible to work varied schedules as required to ensure coverage for the area.

Qualifications

• High school diploma or equivalent required.
• Completion of a certified pharmacy technician training program.
• Licensure/Certification: Registered as a Pharmacy Technician with the North Carolina Board of Pharmacy within 30 days of employment. Pharmacy technician certification from the Pharmacy Technician Certification Board (PTCB) required. Ability to obtain PTCB Medication History Certificate.
• Prior experience in a hospital or retail pharmacy preferred.