Pharmacy Medical Records Technician

About the role

Join Guardian Pharmacy of Southeast Florida, a member of the Guardian family of pharmacies, in Boca Raton, Florida. We are a leading provider of customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs.

Responsibilities

• Establish and maintain facility profiles as needed in QS1 system.
• Communicate with facilities to obtain necessary information for resident/facility profiles.
• Create and maintain contact relationships with facility staff and ensure service problems are resolved promptly.
• Create and implement custom Standing Orders or Medication Administration Records (MARs) print options as requested.
• Implement custom options within QS1 as requested.
• Understand and navigate eMar procedures to troubleshoot and resolve customer issues.
• Work with prescribers and facility staff to maintain continuous, active prescriptions for residents.
• Update monthly Medication Administration Records and Physician Orders (POs) for facilities.
• Communicate with facilities regarding prescription drug interactions and resident profiles via telephone/fax.
• Maintain notes on resident profiles regarding problem resolution.
• Communicate prescription questions/issues with physicians/medical office staff as needed.
• Establish and maintain delivery schedule for monthly records with facilities and courier function.
• Print monthly records and route to courier function as needed for timely delivery.
• Generate custom reports for facilities as requested.
• Maintain schedule for custom monthly reports, ensuring reports are provided in a timely and accurate manner.
• Coordinate with data entry function to ensure drug profiles are active.
• Perform monthly review of facility profiles and update as needed.
• Maintain appropriate level of supplies inventory by reporting ordering needs to the Inventory Department.
• Aid Pharmacists with prescriptions, problem resolution, or any other task as directed.
• Enter and profile prescriptions into various systems.

Requirements

• High School Diploma or GED required.
• Pharmacy Technician license/certification/registration (per state requirements); National Certification preferred (PTCB).
• 1+ years of related experience (advanced degree may substitute for experience).
• Advanced computer skills; pharmacy operations system experience preferred/required.
• Ability to work independently and deliver to deadlines.
• Great attention to detail and accuracy.
• Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines.
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate.
• Experience working with medication administration records.

Qualifications

• Must be comfortable working in a high-volume environment.
• Must be registered with the Florida Pharmacy Board Registry.

Skills

• Work Ethic/Integrity
• Relational
• Strategy and Planning
• Problem Solving
• Team Oriented

Benefits

Comprehensive Total Rewards package including competitive pay, 401(k) with company match, family, health & insurance benefits, paid holidays and sick days, generous vacation benefits, EAP, Guardian Angels, and more.

Pay

Competitive pay

Schedule

M-F 9am-5:30pm