Pharmacy Manager - Store 10874

About the role

Pharmacy Managers at CVS Health play a critical role in cultivating a culture of excellence within their pharmacy. They act as role models, demonstrate genuine care, and set performance standards for their teams while delivering exceptional patient care, supporting program awareness, onboarding new team members, and recognizing colleague success.

Responsibilities

• Live the company purpose by managing and improving patient health through safe and appropriate dispensing, counseling, and immunizing practices.
• Oversee the pharmacy team during bench shifts, strengthening performance measures through effective coaching and consistent follow‑up.
• Support safe and accurate prescription fulfillment by directing the team to follow workflow procedures and utilize safety guardrails at every workstation.
• Contribute to positive patient experiences by showing empathy, coaching compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance or medication issues.
• Proactively offer and deliver immunizations, identifying and supporting Pharmacy Technicians who wish to learn to immunize.
• Manage pharmacy inventory by enforcing best practices, with special focus on protecting cold‑chain products.
• Conduct onboarding for new Technicians and Pharmacists, providing training on CVS workflow and ensuring timely completion of required training and licensure.
• Ensure pharmacy operations remain fully compliant with state Board of Pharmacy regulations; escalate issues to the Rx DL as needed.
• Partner with the Store Manager to maintain a healthy talent pipeline of cross‑trained colleagues and ensure timely completion of required training for licensure.
• Oversee Staff Pharmacists and District Support Pharmacists (where applicable), managing performance through observation, feedback, and annual performance reviews.
• Remain flexible for scheduling and business needs while contributing to a safe, inclusive, and engaging team dynamic; write or delegate the pharmacy schedule.
• Review business reporting for operational insights and develop action plans to close gaps in workflow, service, patient care, and compliance.
• Establish a culture of safety, empowerment, and inclusion; build psychological safety by encouraging feedback and taking relevant action.
• Maintain relevant clinical and technical skills, complete company‑required trainings and CMEs, and seek opportunities to expand knowledge to better support patients.
• Support access to care and improve patient outcomes through pharmacist‑delivered clinical services such as testing and prescribing (e.g., COVID/Flu, hormonal contraception) where permissible.
• Understand and comply with all federal and state laws, regulations, professional standards, and CVS Health policies, including controlled‑substance dispensing, recordkeeping, patient privacy, and workplace safety.
• Lead by example, set a positive tone, delegate tasks, empower team members, motivate high performance, apply problem‑solving skills, adapt to changing circumstances, and coach, reinforce, provide feedback to, discipline, or terminate pharmacy team members as needed.

Required Qualifications

• Active Pharmacist License in the state where the store is located.
• Active National Provider Identifier (NPI).
• Not on the DEA Excluded Parties list.
• 1–2 years of experience as a Pharmacist.
• Regular and predictable attendance, including weekends.
• Ability to complete required training within designated timeframes.
• Strong attention and focus; ability to concentrate on tasks and pivot quickly to meet patient and business needs.
• Excellent customer service and team orientation; friendly, proactive assistance to patients.
• Effective verbal and written communication skills; active listening.
• Mathematical reasoning for prescription calculations.
• Problem‑resolution skills for challenging patient or colleague interactions.

Preferred Qualifications

• Completion of the CVS Pharmacy Manager Emerging Leader (PM‑EL) program.
• 3–5 years of related work experience in a pharmacy, retail, medical, or customer‑service setting.
• Ability to work in the home store and across the market in other locations to meet business needs.

Physical Demands

• Be mobile and remain upright for extended periods; lift, scan, and bag items.
• Reach overhead, stretch, or reach out with arms/legs to grasp items.
• Perform repetitive finger motions (picking, pinching, typing).
• Extend hands/arms in multiple directions to place, move, or lift items.
• Stoop, bend at the waist, and use lower extremities and back muscles to move items between low and high positions.
• Maintain close visual acuity for transcribing, viewing computer terminals, reading, and inspecting small parts.
• Occasionally lift up to 20 lb. and/or exert up to 20 lb. of force; frequently lift up to 10 lb.; consistently lift negligible weight.
• Communicate spoken instructions accurately and receive detailed oral information.

Pay

The typical pay range for this role is $70.00 – $91.00 (base hourly rate or annual salary). The actual offer depends on experience, education, geography, and other factors. The position is eligible for a CVS Health bonus, commission, or short‑term incentive program in addition to the base pay.

Schedule

Anticipated weekly hours: 40. Full‑time position.

Benefits

This full‑time role is eligible for a comprehensive benefits package that supports physical, emotional, and financial well‑being. Benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and additional resources based on eligibility.