Pharmacy Manager - Sharp Coronado Hospital - Full Time

What You Will Do

Provides management support and coordinates the daily operations of multiple pharmacy work units. Supervises daily work activity of pharmacists and ancillary personnel of those units. Assists Director with operational planning and provides daily work direction to achieve organizational and department objectives.

Supervises staff including hiring, coaching and counseling, and assures performance appraisals are completed in a timely manner. Assures that productivity and quality are tracked and maintained. Collaborates with Director, with Interdisciplinary Team to standardize, update and/or maintain policies and procedures. Assures quality care and compliance with internal standards and regulatory and accreditation bodies. Assumes 24-hour responsibility and accountability for unit/units supervised. Participates as directed in the annual operational planning process. Executes priorities to ensure implementation of operation plan within the work unit or units. Promotes staff accountability and empowerment through formal and informal mechanisms. Customer serviced: Patients, physicians, peers, staff, consumers, coworkers, directors, and other senior administrators.

Required Qualifications

• 2 Years in a leadership position.
• California Pharmacist License - CA State Board of Pharmacy - REQUIRED
• AHA Basic Life Support for Healthcare Professional (AHA BLS Healthcare) - American Heart Association - REQUIRED

Preferred Qualifications

• Doctor of Pharmacy (PharmD)
• Bachelor's Degree
• 2 Years management experience.
• 3 Years clinical experience.

Essential Functions

• Quality
  • Maintains quality patient care through use of clinical expertise, current procedure protocols and effective supervisory skills.
  • Participates in both pharmacy department and hospital performance improvement process.
  • Reviews and/or coordinates the review of quality variance reports for designated unit or units, identifies trends, and develops action plans for resolution.
  • Identifies and trends learning needs of staff and works with Clinical Coordinator to assure needs are met.
  • Assures that approved procedure protocols and standards are implemented and evaluated, and updated.
  • Assures delivery of quality patient care that meets all accreditation and regulatory standards.
  • Reviews, revises, develops, and maintains safety policies and procedures related to department activities and work environment. Reviews current operations and assesses appropriateness of and compliance with safety policies. Works proactively with others to ensure ongoing compliance.
• Financial Management
  • Maintains operating unit or units within budgeted cost per UOS. Develops achievable action plans when actual exceeds budgeted cost per UOS.
  • Contributes to the identification of and operationalizes cost reduction measures or identifies revenue enhancing opportunities.
  • Maintains unit and or units productivity at >98% overall.
  • Participates in annual budget development.
• Human Resource Management
  • Assures that staff performance appraisals are conducted in a timely manner.
  • Counsels and institutes developmental and corrective action plans as necessary.
  • Assures appropriate staff and skill mix for optimal unit functioning.
  • Assures that all pertinent information is provided to staff through staff meetings and other forms of formal and informal communication.
  • Enable staff to participate in scheduling and staffing. Assure schedule is posted within designated time frame.
  • Assists staff to access services provided by Human Resources, EAP and EQD.
  • Maintains up-to-date employee records.
• Leadership
  • Develops, markets, and maintains highly competitive ambulatory services.
  • Effectively institutes change, supporting unit, level of care, and organizational goals.
  • Maintains a positive and productive relationship with the medical staff, peers, patients, families, directors, and senior administrator.
  • Identifies unit level of care, or organizational problems, develops and/or contributes to a plan to resolve problems. Implements and/or assists with plans to achieve resolution.
  • Demonstrates effective team building.
  • Lets tasks forces for system integration.
• Customer Service
  • Establishes and maintains a customer service approval factor of 95% or greater.
  • Consistently communicates in a positive and timely manner with staff members, Sharp employees, physicians, patients and visitors.
  • Handles problems in a professional and proactive manner.
  • Demonstrates teamwork, cooperation and responsiveness.
  • Trends patient satisfaction and implements action plans as necessary to achieve patient satisfaction.
  • Identifies and trends the needs of the customers served within SHC service line and implements action plans as necessary to achieve customer satisfaction.
• Professional Responsibility
  • Must achieve three of the below items to meet standard:
  • Develops and achieves goals on a yearly basis.
  • Belongs to, attends and/or participates in professional related organizations.
  • Participates or attends formal conferences or seminars.
  • Participates in community advisory board, task force, or other activities.
  • Publish article in professional journal.
  • Public speaking.
  • Facility or departmental tour participation.
  • Other special projects or activities as negotiated with Service Line Director.
  • Represents department on system-wide committee.
  • Participates in preceptorship programs.

Knowledge, Skills, and Abilities

• Managerial/Supervisory skills - demonstrated ability to remain flexible in rapid change environment and current health care dynamic climate. Demonstrated ability to plan, design, implement and evaluate one's own work; able to work independently with minimal observation or supervision. Has full knowledge and understanding of hospital and departmental policies and procedures. Has significant knowledge of fiscal and budgetary issues in regards to the work unit.
• Human Relations skills - demonstrated ability to communicate clearly and effectively and to work collaboratively with multiple others of diverse cultures, education background, experience, etc. Demonstrated knowledge of team building skills and principles of self-managed work teams. Must be able to understand and motivate both professional and technical employees. Must perform conflict resolution at various times.
• Political Process skills - ability to function well under condition of current environment; ability to collaborate with multiple others; ability to build partnerships with physicians and others.

Company Information

Sharp HealthCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.

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