Pharmacy Manager
About the role
As a Pharmacy Manager at CVS Health, you will lead and develop a pharmacy team that provides exceptional patient care. You will also support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success.
Responsibilities
- Manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
- Oversee the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members
- Support safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
- Show empathy and genuine care, and coach the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
- Proactively offer and deliver immunizations to keep patients healthy; identify, engage, and support Pharmacy Technicians to learn to immunize
- Contribute to positive patient experiences by maintaining a culture of safety, empowerment, and inclusion; building psychological safety by opening the door for feedback and taking relevant action
- Maintain relevant clinical and technical skills for the job as the industry evolves; actively seek opportunities to expand knowledge to better support patients
- Support access to care and help improve patient outcomes through pharmacist-delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empower the pharmacy team to provide holistic care at every step in the patient care journey
- Understand and comply with all relevant federal and state laws, regulations, professional standards, and ethical principles; comply with CVS Health policies and procedures to help support patient safety and comply with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues
Requirements
- Active Pharmacist License in the state where the Store is located
- Active National Provider Identifier (NPI)
- Not on the DEA Excluded Parties list
Qualifications
- 1-2 years of experience as a Pharmacist
- Be mobile and remain upright for extended periods of time
- Lift, scan, and bag items
- Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
- Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
- Extend hand(s) and arm(s) multiple directions to place, move, or lift items
- Control precision; quickly adjust machines to exact positions
- Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
- Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
- Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects
- Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
Skills
- Strong leadership and team management skills
- Excellent communication and problem-solving abilities
- Ability to handle multiple tasks and adapt to changing circumstances
- Knowledge of pharmacy workflow and regulatory requirements
Benefits
The typical pay range for this role is $65.00 - $85.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.