PHARMACY/LEAD TECHNICIAN

About the role

Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers and employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, and offering the right products, services, and care at the right time with fair and accurate pricing. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Support company health and wellness initiatives.
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations.
• Perform all essential job functions and tasks of a Pharmacy Senior Certified Technician.
• Maintain a current state registration, certification, or license depending on state requirements.
• Assist pharmacist in all responsibilities except those requiring a pharmacist's professional judgment.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Train and mentor new hire technicians with day-to-day training and support for pharmacy associates.
• Encourage, monitor, and assist new technicians through the technician training program.
• Ensure execution of department standards by leading by example and delegating as necessary.
• Serve as the primary representative for store-wide meetings and huddles.
• Create and manage scheduling and station rotation for hourly staff based on labor forecasts.
• Complete the PIC Assistant process walk.
• Oversee inventory management, including reconciling orders, returns process, and physical inventory preparation.
• Act as a pharmacy safety subject matter expert, recognizing areas of opportunity and coaching to correctness as appropriate.
• Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support the pharmacist.
• Comply with and reinforce all sanitation and safety regulations, guidelines, and procedures according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Comply with local, state, and federal regulations; report all illegal activity, including robbery, theft, or fraud.
• Perform essential job functions with or without reasonable accommodation.

Qualifications

• Minimum High School Diploma or GED.
• 1 year or more of Pharmacy Technician experience.
• Pharmacy Technician Certification.
• Professional, dependable, and possess a positive attitude, good judgment, and the ability to gain the support of others to lead a high-performing pharmacy team.
• Self-motivated, able to organize, prioritize, plan, and meet deadlines.

Desired Skills

• 1 year or more of previous experience in a management or supervisory role.