PHARMACY/LEAD CERTIFIED TECHNICIAN

About the Role

Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers and employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, and offering the right products, services, and care at the right time with fair and accurate pricing.

Provide direct patient intervention by delivering health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we serve customers in over 120 stores throughout Oregon, Washington, Idaho, and Alaska. As part of the Kroger family, we bring together diverse teams with a passion for food and people to feed the human spirit through innovation, amazing customer experiences, and a commitment to our communities and each other.

Responsibilities

• Support company health and wellness initiatives.
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations.
• Maintain current national and/or state registration, certification, or license as required by state regulations.
• Assist the pharmacist in all responsibilities except those requiring a pharmacist's professional judgment.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Train and mentor new hire technicians, including day-to-day training and support for pharmacy associates.
• Encourage, monitor, and assist new technicians through the training program.
• Ensure execution of department standards by leading by example and delegating as necessary.
• Serve as the primary representative for store-wide meetings and huddles.
• Create and manage scheduling and station rotation for hourly staff based on labor forecasts.
• Complete the PIC Assistant process walk.
• Prepare for offsite Business to Business clinics (e.g., biometric screenings, vaccinations) to support the pharmacist.
• Oversee inventory management, including reconciling orders, returns, and physical inventory preparation.
• Act as the pharmacy safety subject matter expert, recognizing areas of opportunity and coaching to correctness.
• Comply with and reinforce all sanitation, safety, and health code regulations and procedures.
• Identify unsafe conditions and notify store management.
• Comply with local, state, and federal regulations; report all illegal activity, including robbery, theft, or fraud.
• Administer immunizations where applicable by state law.
• Perform all essential job functions and tasks of a pharmacy senior certified technician.

Requirements

• Minimum High School Diploma or GED.
• 1 year of Pharmacy Certified Technician experience within the Kroger enterprise.
• Must be at least 18 years of age.
• Must be professional, dependable, possess a positive attitude, good judgment, and be able to gain the support of others to lead a high-performing pharmacy team.
• Self-motivated, with the ability to organize, prioritize, plan, and meet deadlines.
• Proven attention to detail and stellar customer service skills.
• Excellent communication skills with leaders and peers.
• Completion of national and/or state registration, certification, or license depending on state requirements.
• Ability to handle highly confidential information.

Qualifications (Preferred)

• 1 year or more of previous experience in a management or supervisory role.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support Associate Well-Being, including Physical, Emotional, and Financial support. Benefits include:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision, and prescription plans (available through company plans or collective bargaining agreements).
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support through free counseling via the Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our industry-leading Continuing Education program.
• Vast potential for growth through industry-leading training programs and diverse career pathways.