Pharmacy Interpreter

Primary Responsibilities

• Provides accurate and effective English/Spanish interpretation services for PHC patients, clients, their families, and health center staff.
• Aids in pharmacy services, paperwork, and education.
• Assists with pharmacy services, paperwork, and education.
• Translates written documents, correspondence, and brochures used by patients and families as appropriate.
• Informs and provides consultation to health center staff regarding cultural or ethnic issues.
• Refers patient concerns/issues to appropriate Center staff, advocating for patients to identify and access resources available through medical, dental, insurance, and other daily living resources.
• Answers phones and looks up patient prescription information in the pharmacy computer system.
• Conducts cash register and credit card machine checkout duties and signs out all prescriptions through the pharmacy computer system, adhering to all rules and regulations.
• Works with pharmacy staff on ordering OTC and office supplies.

Qualifications

• High School Diploma or equivalent combination of education and experience.
• Minimum of one-year experience as interpreter or translator.
• Excellent verbal and written communication skills in English and Spanish.
• Experience working with customers and with receiving payments in various forms, making change, and issuing receipts.
• Excellent verbal and written communication skills.
• Good problem-solving skills with ability to multi-task in a fast-paced environment.
• Excellent customer service skills.
• Basic computer skills with proficiency using Microsoft Office applications and EMR systems.
• Candidate must obtain Pharmacy Support Person registration with the Iowa Board of Pharmacy within 30 days of hire.

Benefits

• Generous PTO accrual (equal to 4 weeks at end of 1st year) plus paid holidays.
• Paid time off for continuing education & continuing education reimbursement.
• Tuition reimbursement program.
• 401k with company match.
• Medical insurance - PHC Pays, on average, 80% of medical premiums for all plan types (employee, employee + family, etc.).
• Dental insurance.
• Vision insurance.
• Life & disability insurance.
• Flexible spending & health savings accounts.
• Supplemental accident & critical illness insurance.
• Discounts on pet insurance.

Pay and Schedule

• Hiring range for this position is typically $17.00- $21.25 per hour.
• Candidates with extensive work experience related to this position may be considered for additional compensation up to the pay grade maximum of $25.50 per hour.