Pharmacy Intern

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Establish and maintain a safe and clean environment that encourages customers to return.
• Aid the department manager in achieving sales and profit goals.
• Maintain quality assurance standards.
• Encourage associates to deliver excellent customer service.
• Embrace the Customer 1st strategy.
• Provide drug counseling to customers.
• Assist with over the counter medications recommendations.
• Accurately input patient and prescription information into the pharmacy computer system.
• Dispense the correct medication.
• Contact prescribers' offices for authorization.
• Bag filled prescriptions and deliver to customers accurately.
• Process third party insurance information for customers.
• Contact insurance companies on behalf of customers, if necessary.
• Facilitate charge purchases for customers.
• Accept and interpret oral and written prescriptions accurately for fill/refill.
• Clean the department.
• Provide immunizations under the supervision of the pharmacist.
• Compare and check incoming orders.
• Stock incoming orders properly.
• Return unused medication stock bottles to stock.
• Notify management of customer or employee accidents.
• Notify the pharmacist on duty if they are made aware of a prescription incident.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.

Requirements

Minimum Be actively enrolled in a US school of pharmacy
Hold a current state issued Pharmacy Intern license

Qualifications

Promote trust and respect among associates.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers.

Skills

Ability to accurately input patient and prescription information into the pharmacy computer system.
Ability to dispense the correct medication.
Ability to contact prescribers' offices for authorization.
Ability to bag filled prescriptions and deliver to customers accurately.
Ability to process third party insurance information for customers.
Ability to contact insurance companies on behalf of customers, if necessary.
Ability to facilitate charge purchases for customers.
Ability to accept and interpret oral and written prescriptions accurately for fill/refill.
Ability to clean the department.
Ability to provide immunizations under the supervision of the pharmacist.
Ability to compare and check incoming orders.
Ability to stock incoming orders properly.
Ability to return unused medication stock bottles to stock.
Ability to notify management of customer or employee accidents.
Ability to notify the pharmacist on duty if they are made aware of a prescription incident.
Ability to report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more.

Pay

N/A

Schedule

N/A