Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
• Following company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
• Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment.
• Contributing to positive patient experiences by showing empathy and genuine care, such as creating heartfelt and personalized moments while serving patients, offering immunizations, and providing other services.
• Taking telephonic prescriptions from prescribers and clarifying prescriptions or facilitating medication changes, where allowed by state regulation.
• Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members.
• Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team.
• Supporting additional patient health care services, including immunizations, point-of-care testing, and offsite clinic staffing, where allowable by law and supported by required training and certification.

Required Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.

Essential Functions

• Regular and predictable attendance, including nights and weekends.
• Ability to concentrate on a task over a period of time.
• Ability to pivot quickly from one task to another to meet patient and business needs.
• Attention to detail and ability to confirm prescription information and label accuracy.
• Communication skills, including using and understanding verbal and written communication to interact with patients and colleagues.
• Problem-solving skills, including identifying challenging patient or colleague interactions and choosing the best course of action.
• Physical demands, including being mobile and remaining upright for extended periods of time, lifting items, reaching overhead, stretching, and bending.

Preferred Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified once state regulations are met.
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.).