Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation
  • Pharmacy workflow procedures
  • Providing empathetic and caring service
  • Handling telephonic prescriptions
  • Maintaining inventory activities
  • Supporting immunizations
• Assisting the pharmacy team to ensure smooth operations, prompt and accurate prescription fulfillment, and caring service
• Operating as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication
• Demonstrating empathy and genuine care in patient interactions, offering counseling, fielding medical questions, and soliciting patient information
• Completing basic inventory activities, as permitted by law, and participating in team dynamics
• Supporting additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing
• Complying with relevant laws, regulations, and ethical principles, and adhering to CVS policies and procedures

Requirements

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
• Possession, or being in the process of obtaining, valid intern and/or technician licensure as required
• Regular and predictable attendance, including nights and weekends
• Attention and focus, including concentration on tasks and pivoting quickly between tasks
• Customer service and team orientation, including actively looking for ways to help people and responding appropriately
• Effective communication, including using and understanding verbal and written communication
• Mathematical reasoning, including using math to solve problems
• Problem resolution, including identifying and resolving challenging interactions
• Physical demands, including mobility, reaching, lifting, and bending

Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting
• Ability to become immunization certified once state regulations are met
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)