Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation
  • Pharmacy workflow procedures
  • Providing empathetic and caring patient experiences
  • Counseling and fielding medical questions
  • Taking telephonic prescriptions and clarifying prescriptions
  • Maintaining inventory activities
  • Supporting immunizations, including vaccine preparation and administration
• Assisting the pharmacy team to ensure smooth operations, prompt and accurate prescription fulfillment, and caring service
• Operating as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication
• Demonstrating empathy and genuine care in patient interactions
• Offering to counsel, fielding medical questions, and soliciting information on a patient's medical history
• Taking telephonic prescriptions from the prescriber and calling the prescriber to clarify prescriptions or facilitate medication changes
• Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members
• Completing basic inventory activities, as permitted by law
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
• Voluntarily traveling to stores in the market to work shifts as needed by the business
• Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles
• Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security
• Delivering additional patient health care services, such as immunizations, point-of-care testing, and voluntarily staffing offsite clinics

Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required
• Ability to complete required training within designated timeframe
• Attention and Focus: Ability to concentrate on a task over a period of time, able to pivot quickly from one task to another to meet patient and business needs, and ability to confirm prescription information and label accuracy, ensuring patient safety
• Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues, utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options
• Physical Demands: Be mobile and remain upright for extended periods of time, lift, scan, and bag items, reach overhead, stretch or reach out with the body, arms, and/or legs to grasp items, move fingers repetitively, pick, pinch, type, or otherwise work primarily with fingers rather than whole hand or arm, extend hand(s) and arm(s) multiple directions to place, move, or lift items, control precision, quickly adjust machines to exact positions, stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist, close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts, occasionally lift up to 20 lbs and/or exert up to 20 lbs. of force, frequently lift up to 10 lbs and/or exert up to 10 lbs. of force, consistently lift and/or exert a negligible amount of force to move objects