Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation
  • Pharmacy workflow procedures
  • Providing empathetic and caring service
  • Telephonic prescription handling
  • Inventory activities
  • Supporting immunizations
• Assisting the pharmacy team to ensure smooth operations, prompt and accurate prescription fulfillment, and patient satisfaction
• Operating as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication
• Learning to demonstrate empathy and genuine care in patient interactions
• Offering counseling, answering medical questions, and gathering patient information
• Maintaining high levels of self-awareness and providing coaching and mentoring to team members
• Completing basic inventory activities and assisting with cycle counts, returns-to-stocks, and waiting bin inventories
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
• Remaining flexible for scheduling and business needs, and fostering a safe and inclusive team dynamic
• Voluntarily traveling to stores in the market to work shifts as needed by the business
• Understanding and complying with relevant laws, regulations, and ethical principles
• Complying with CVS policies and procedures to ensure patient safety and security
• Delivering additional patient health care services, such as immunizations, point-of-care testing, and staffing offsite clinics

Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required
• Ability to complete required training within designated timeframe
• Attention and focus: Ability to concentrate on a task over a period of time, pivot quickly, and confirm prescription information accuracy
• Customer service and team orientation: Actively looking for ways to help people, responding appropriately, and understanding patients' reactions
• Communication skills: Using and understanding verbal and written communication to interact with patients and colleagues, utilizing active listening, and conveying detailed information
• Mathematical reasoning: Using math to solve problems, such as determining the total number of tablets to dispense
• Problem resolution: Identifying challenging interactions and choosing the best course of action
• Physical demands: Being mobile and remaining upright for extended periods, lifting up to 20 lbs, reaching overhead, stretching, and bending