Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
• Following company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
• Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment.
• Contributing to positive patient experiences by showing empathy and genuine care, including creating heartfelt and personalized moments, offering vaccinations, and providing compassionate care.
• Taking telephonic prescriptions from prescribers and clarifying prescriptions or facilitating medication changes, where allowed by state regulation.
• Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members.
• Completing basic inventory activities, as permitted by law, and as directed by pharmacy leadership team.
• Supporting immunizations, including obtaining Technician Immunizer status, educating patients about the importance of vaccines, and monitoring for adverse reactions.
• Delivering additional patient health care services, such as point-of-care testing and volunteering at offsite clinics.

Required Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.

Essential Functions

• Regular and predictable attendance, including nights and weekends.
• Ability to concentrate on a task over a period of time.
• Ability to pivot quickly from one task to another to meet patient and business needs.
• Attention to detail and accuracy in confirming prescription information and labeling.
• Effective communication skills, including verbal and written communication, to interact with patients and colleagues.
• Mathematical reasoning to solve problems, such as determining the total number of tablets to dispense.
• Problem resolution to identify and address challenging patient or colleague interactions.
• Physical demands, including mobility, reaching overhead, stretching, lifting up to 20 lbs., and bending.

Preferred Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified once state regulations are met.
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.).