Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation
  • Pharmacy workflow procedures
  • Providing empathetic and caring patient experiences
  • Handling telephonic prescriptions
  • Maintaining inventory activities
  • Supporting immunizations
• Assisting the pharmacy team to ensure smooth operations, prompt and accurate prescription fulfillment, and caring service
• Operating as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication
• Demonstrating empathy and genuine care in patient interactions, offering counseling, fielding medical questions, and soliciting patient information
• Taking telephonic prescriptions, clarifying prescriptions, facilitating medication changes, and supporting immunizations
• Maintaining self-awareness, providing in-the-moment coaching, training, and mentoring, and sharing best practices
• Completing basic inventory activities and contributing to a high-performing team
• Understanding and complying with relevant laws, regulations, and ethical principles, and adhering to CVS policies and procedures
• Delivering additional patient health care services, such as immunizations, point-of-care testing, and volunteering at offsite clinics

Required Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
• Possession, or process of obtaining, valid intern and/or technician licensure as required

Essential Functions

• Regular and predictable attendance, including nights and weekends
• Ability to concentrate on tasks and pivot quickly to meet patient and business needs
• Attention to detail and focus on accuracy in confirming prescription information
• Effective communication skills, including active listening and clear expression of ideas
• Mathematical reasoning and problem-solving abilities
• Physical demands, including mobility, reaching, lifting, and bending

Preferred Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting
• Ability to become immunization certified once state regulations are met
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)