Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
  • Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment.
  • Contributing to positive patient experiences by showing empathy and genuine care.
  • Taking telephonic prescriptions from the prescriber and clarifying prescriptions or facilitating medication changes, where allowed by state regulation.
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members.
  • Completing basic inventory activities, as permitted by law.
  • Supporting immunizations, including obtaining Technician Immunizer status, educating patients about the importance of vaccines, and monitoring for adverse reactions.
• Increasing responsibility in ensuring the safety and effectiveness of operations in the pharmacy, including managing and improving patient health, fulfilling prescriptions, and providing compassionate care.

Requirements

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Possession, or being in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within designated timeframe.
• Attention and focus: Ability to concentrate on a task over a period of time, pivot quickly, and confirm prescription information and label accuracy.
• Customer service and team orientation: Actively looking for ways to help people, responding appropriately, and understanding patients' reactions.
• Communication skills: Using and understanding verbal and written communication to interact with patients and colleagues, utilizing active listening, and receiving detailed information through oral communication.
• Mathematical reasoning: Using math to solve problems, such as determining the total number of tablets to dispense.
• Problem resolution: Identifying challenging patient or colleague interactions and choosing the best course of action.
• Physical demands: Being mobile and remaining upright for extended periods, lifting up to 20 lbs, reaching overhead, stretching, and moving items between low and high positions.
• Preferred qualifications: 1+ years of related work experience in pharmacy, retail, medical, or customer service setting; proficiency in Microsoft Suite; ability to become immunization certified once state regulations are met; and ability to work in home store and across the market in other locations.