Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
  • Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment.
  • Contributing to positive patient experiences by showing empathy and genuine care, offering counseling, fielding medical questions, and soliciting patient information.
  • Taking telephonic prescriptions from prescribers, clarifying prescriptions, and facilitating medication changes, where allowed by state regulation.
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members.
  • Completing basic inventory activities, as permitted by law, and participating in cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Supporting immunizations, including obtaining Technician Immunizer status, educating patients about vaccines, monitoring adverse reactions, and reviewing patient information.
• Increasing responsibility in safety and effectiveness of operations, including:
  • Ensuring compliance with federal, state, and local laws, regulations, and ethical principles.
  • Complying with CVS policies and procedures to ensure patient safety and security.
  • Delivering additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowable by law and supported by required training and certification.

Required Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.

Essential Functions

• Regular and predictable attendance, including nights and weekends.
• Ability to concentrate on a task over a period of time.
• Ability to pivot quickly from one task to another to meet patient and business needs.
• Attention to detail and ability to confirm prescription information and label accuracy.
• Communication skills, including using and understanding verbal and written communication to interact with patients and colleagues.
• Problem-solving skills, including identifying challenging patient or colleague interactions and choosing the best course of action.
• Physical demands, including being mobile and remaining upright for extended periods of time, lifting up to 20 lbs., reaching overhead, stretching, and bending.

Preferred Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified once state regulations are met.
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.).