Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
  • Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment.
  • Contributing to positive patient experiences by showing empathy and genuine care.
  • Taking telephonic prescriptions from the prescriber and calling the prescriber to clarify prescriptions or facilitate medication changes.
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members.
  • Completing basic inventory activities as permitted by law.
  • Supporting immunizations, including obtaining Technician Immunizer status, educating patients about the importance of vaccines, and monitoring for adverse reactions.
• Assisting the pharmacy team to ensure smooth pharmacy operations, prompt prescription fulfillment, safety, and accuracy, and providing caring service that exceeds patient expectations.
• Operating as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.
• Learning to demonstrate empathy and genuine care, and contributing to a safe and inclusive culture where all people feel valued and empowered.

Required Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.

Essential Functions

• Regular and predictable attendance, including nights and weekends.
• Ability to concentrate on a task over a period of time.
• Ability to pivot quickly from one task to another to meet patient and business needs.
• Attention to detail and focus on confirming prescription information and label accuracy.
• Effective communication skills, including using and understanding verbal and written communication to interact with patients and colleagues.
• Problem-solving abilities, including identifying and resolving challenging patient or colleague interactions.
• Physical demands, including mobility, reaching overhead, stretching, and lifting items.

Preferred Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified once state regulations are met.
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.).