Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
  • Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment.
  • Contributing to positive patient experiences by showing empathy and genuine care.
  • Taking telephonic prescriptions from the prescriber and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation.
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members.
  • Completing basic inventory activities, as permitted by law.
  • Supporting immunizations, including obtaining Technician Immunizer status, educating patients about the importance of vaccines, and monitoring for adverse reactions.
• Increasing responsibility in ensuring the safety and effectiveness of operations in the pharmacy, including managing and improving patient health.
• Assisting the pharmacy team to ensure smooth pharmacy operations, prompt prescription filling, and accurate and safe medication delivery.
• Providing compassionate care and resolving or escalating patient problems.
• Offering counseling and answering medical questions, and soliciting patient information to provide optimal care.
• Participating in various training activities and workshops to enhance clinical and technical knowledge.
• Supporting additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowable by law and supported by required training and certification.

Requirements

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Possession, or being in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within designated timeframe.
• Attention and focus: Ability to concentrate on a task over a period of time, pivot quickly from one task to another, and confirm prescription information and label accuracy.
• Customer service and team orientation: Actively looking for ways to help people, responding appropriately, and understanding patients' reactions.
• Communication skills: Using and understanding verbal and written communication to interact with patients and colleagues, utilizing active listening, and giving full attention to what others are saying.
• Mathematical reasoning: Ability to use math to solve problems, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription.
• Problem resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options.
• Physical demands: Be mobile and remain upright for extended periods of time, lift, scan, and bag items, reach overhead, stretch or reach out with the body, arms, and/or legs to grasp items, move fingers repetitively, pick, pinch, type, or otherwise work primarily with fingers, quickly adjust machines to exact positions, stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist, close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts, occasionally lift up to 20 lbs and/or exert up to 20 lbs. of force, frequently lift up to 10 lbs and/or exert up to 10 lbs. of force, consistently lift and/or exert a negligible amount of force to move objects, express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately, have the ability to receive detailed information through oral communication.