Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
  • Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment.
  • Contributing to positive patient experiences by demonstrating empathy and genuine care.
  • Taking telephonic prescriptions from the prescriber and clarifying prescriptions or facilitating medication changes.
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching and mentoring.
  • Completing basic inventory activities and supporting immunizations.
• Increasing responsibility in safety and effectiveness of operations, including managing and improving patient health, fulfilling prescriptions safely and accurately, and providing compassionate care.

Requirements

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Possession or process of obtaining valid intern and/or technician licensure as required.

Qualifications

• Attention and Focus: Ability to concentrate on a task over a period of time, pivot quickly, and confirm prescription information and label accuracy.
• Customer Service and Team Orientation: Actively looking for ways to help people, responding appropriately, and understanding patients' reactions.
• Communication Skills: Using and understanding verbal and written communication to interact with patients and colleagues, utilizing active listening, and educating patients about the importance of vaccines.
• Problem Resolution: Identifying and resolving challenging patient or colleague interactions.
• Physical Demands: Being mobile and remaining upright for extended periods, lifting up to 20 lbs., reaching overhead, stretching, and bending.

Preferred Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified once state regulations are met.
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.).