Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation
  • Pharmacy workflow procedures
  • Providing empathetic and caring patient experiences
  • Handling medical questions and counseling patients
  • Telephonic prescription processing
  • Self-awareness and in-the-moment coaching
  • Basic inventory activities
• Assisting the pharmacy team to ensure smooth operations, prompt and accurate prescription fulfillment, and caring service
• Operating as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication
• Demonstrating empathy and genuine care in all customer and colleague interactions
• Supporting additional patient health care services, including immunizations, point-of-care testing, and offsite clinic staffing
• Complying with relevant laws, regulations, and ethical principles

Required Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
• Possession, or process of obtaining, valid intern and/or technician licensure as required

Essential Functions

• Regular and predictable attendance, including nights and weekends
• Concentration on tasks over extended periods
• Quick pivoting between tasks to meet patient and business needs
• Accuracy in confirming prescription information and labeling
• Active listening and clear communication with patients and colleagues
• Mathematical reasoning and problem resolution
• Physical demands including mobility, lifting, reaching, and bending

Preferred Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting
• Ability to become immunization certified once state regulations are met
• Experience working in home store and across the market in other locations
• Proficiency in Microsoft Suite applications