Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
  • Following pharmacy workflow procedures at each pharmacy workstation (e.g., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment.
  • Contributing to positive patient experiences by showing empathy and genuine care, including creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems.
  • Taking telephonic prescriptions from the prescriber, calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation.
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices.
  • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
  • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients.
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business.
  • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
  • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification.
• Supporting immunizations, including:
  • Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines.
  • Education and referral of patients regarding the importance of vaccines.
  • Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements.
  • Reviewing and collecting patient information; tracking and documenting for each applicable patient.

Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.