Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation
  • Pharmacy workflow procedures
  • Providing empathetic and caring service
  • Telephonic prescription handling
  • Inventory activities
  • Supporting immunizations
• Assisting the pharmacy team to ensure smooth operations, prompt and accurate prescription fulfillment, and patient satisfaction.
• Learning to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.
• Learning to demonstrate empathy and genuine care, and contributing to a safe and inclusive culture.
• Supporting additional patient health care services, including immunizations, point-of-care testing, and offsite clinic staffing, where allowable by law and supported by required training and certification.

Required Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.

Essential Functions

• Regular and predictable attendance, including nights and weekends.
• Ability to concentrate on a task over a period of time.
• Ability to pivot quickly from one task to another to meet patient and business needs.
• Ability to confirm prescription information and label accuracy, ensuring patient safety.
• Active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Use and understand verbal and written communication to interact with patients and colleagues.
• Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription.
• Identify and resolve challenging patient or colleague interactions.
• Physical demands: Be mobile and remain upright for extended periods of time; lift, scan, and bag items; reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items; move fingers repetitively; pick, pinch, type, or otherwise work primarily with fingers rather than whole hand or arm; extend hand(s) and arm(s) multiple directions to place, move, or lift items; control precision; quickly adjust machines to exact positions; stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist; close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts; occasionally lift up to 20 lbs and/or exert up to 20 lbs. of force; frequently lift up to 10 lbs and/or exert up to 10 lbs. of force; consistently lift and/or exert a negligible amount of force to move objects.

Preferred Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified once state regulations are met.
• Ability to work in home store and across the market in other locations to meet business needs.
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.).