Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation
  • Pharmacy workflow procedures
  • Providing empathetic and caring service
  • Handling telephonic prescriptions
  • Maintaining inventory activities
  • Supporting immunizations
• Assisting the pharmacy team to ensure smooth operations, prompt and accurate prescription fulfillment, and caring service.
• Learning to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.
• Learning to demonstrate empathy and genuine care, and contributing to a safe and inclusive culture.
• Supporting additional patient health care services, such as immunizations, point-of-care testing, and offsite clinics.

Requirements

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within designated timeframe.
• Attention and focus: Ability to concentrate on a task over a period of time, pivot quickly, and confirm prescription information and label accuracy.
• Customer service and team orientation: Actively looking for ways to help people, and responding appropriately to patients and colleagues.
• Communication skills: Using and understanding verbal and written communication to interact with patients and colleagues, utilizing active listening, and receiving detailed information through oral communication.
• Mathematical reasoning: Using math to solve problems, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription.
• Problem resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options.
• Physical demands: Being mobile and remaining upright for extended periods of time, lifting up to 20 lbs., reaching overhead, stretching, and moving fingers repetitively.

Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified once state regulations are met.
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.).