Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation
  • Pharmacy workflow procedures
  • Providing empathetic and caring service
  • Counseling patients and fielding medical questions
  • Telephonic prescription handling
  • Maintaining inventory activities
  • Supporting immunizations
• Assisting the pharmacy team to ensure smooth operations, prompt and accurate prescription fulfillment, and caring service
• Operating as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication
• Demonstrating empathy and genuine care in patient interactions, offering vaccinations, and resolving patient problems
• Participating in team dynamics, remaining flexible for business needs, and providing in-the-moment coaching and mentoring
• Supporting additional patient health care services as allowed by law and required training

Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
• Possession or process of obtaining valid intern and/or technician licensure as required
• Ability to complete required training within designated timeframe
• Attention and focus: Ability to concentrate on tasks and pivot quickly
• Customer service and team orientation: Actively looking for ways to help people and responding appropriately
• Communication skills: Using and understanding verbal and written communication to interact with patients and colleagues
• Mathematical reasoning: Ability to use math to solve problems, such as determining the total number of tablets to dispense
• Problem resolution: Identifying and choosing the best course of action for challenging interactions
• Physical demands: Being mobile and upright for extended periods, lifting up to 20 lbs, reaching overhead, stretching, and bending