Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation
  • Pharmacy workflow procedures
  • Providing empathetic and caring service
  • Counseling and fielding medical questions
  • Taking telephonic prescriptions
  • Maintaining inventory activities
  • Supporting immunizations
• Assisting the pharmacy team to ensure smooth operations, prompt prescription fulfillment, and patient safety
• Learning to operate as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication
• Demonstrating empathy and genuine care in patient interactions
• Offering to counsel, fielding medical questions, and soliciting patient information
• Maintaining the highest level of self-awareness and providing in-the-moment coaching and mentoring
• Completing basic inventory activities as permitted by law
• Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
• Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
• Voluntarily traveling to stores in the market to work shifts as needed by the business
• Supporting immunizations, including completing additional licensure and training requirements, educating patients about the importance of vaccines, monitoring for adverse reactions, and reviewing and collecting patient information

Requirements

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
• Possession, or being in the process of obtaining, valid intern and/or technician licensure as required
• Regular and predictable attendance, including nights and weekends
• Attention and focus: Ability to concentrate on a task over a period of time, pivot quickly from one task to another, and confirm prescription information and label accuracy
• Customer service and team orientation: Actively looking for ways to help people, responding appropriately, and noticing and understanding patients' reactions
• Communication skills: Using and understanding verbal and written communication to interact with patients and colleagues, utilizing active listening, and giving full attention to what others are saying
• Mathematical reasoning: Using math to solve problems, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Problem resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options
• Physical demands: Being mobile and remaining upright for extended periods of time, lifting, scanning, and bagging items, reaching overhead, stretching or reaching out with the body, arms, and/or legs to grasp items, moving fingers repetitively, picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm, extending hand(s) and arm(s) multiple directions to place, move, or lift items, controlling precision, quickly adjusting machines to exact positions, stooping to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist, closing visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts, occasionally lifting up to 20 lbs and/or exerting up to 20 lbs. of force, frequently lifting up to 10 lbs and/or exerting up to 10 lbs. of force, consistently lifting and/or exerting a negligible amount of force to move objects, expressing or exchanging ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately, having the ability to receive detailed information through oral communication