Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation to help Pharmacists and Technicians manage and improve patient health.
  • Following pharmacy workflow procedures at each pharmacy workstation for safe and accurate prescription fulfillment.
  • Contributing to positive patient experiences by showing empathy and genuine care.
  • Taking telephonic prescriptions from the prescriber and clarifying prescriptions or facilitating medication changes.
  • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members.
  • Completing basic inventory activities and supporting immunizations, if applicable.
• Assisting the pharmacy team to ensure smooth operation, prompt and accurate prescription fulfillment, and caring service that exceeds patient expectations.
• Operating as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication.
• Demonstrating empathy and genuine care in all customer and colleague interactions, contributing to a safe and inclusive culture where all people feel valued and empowered.
• Complying with relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
• Delivering additional patient health care services, such as immunizations, point-of-care testing, and volunteering at offsite clinics, where allowable by law and supported by required training and certification.

Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy.
• Possess, or be in the process of obtaining, valid intern and/or technician licensure as required.
• Ability to complete required training within designated timeframe.
• Attention and Focus: Ability to concentrate on a task over a period of time, able to pivot quickly from one task to another to meet patient and business needs.
• Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues, utilize active listening.
• Problem Resolution: Identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options.
• Physical Demands: Be mobile and remain upright for extended periods of time, lift, scan, and bag items, reach overhead, stretch or reach out with the body, arms, and/or legs to grasp items, move fingers repetitively, pick, pinch, type, or otherwise work primarily with fingers rather than whole hand or arm, extend hand(s) and arm(s) multiple directions to place, move, or lift items, control precision, quickly adjust machines to exact positions, stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist, close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts, occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force, frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force, consistently lift and/or exert a negligible amount of force to move objects.