Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation
  • Pharmacy workflow procedures
  • Providing empathetic and caring service
  • Handling medical questions and counseling patients
  • Telephonic prescription processing
  • Maintaining inventory and providing vaccinations
• Assisting the pharmacy team to ensure smooth operations, prompt and accurate prescription fulfillment, and patient satisfaction
• Operating as part of the pharmacy team through consistent application of SOPs, best practices, and effective communication
• Learning to demonstrate empathy and genuine care, and contributing to a safe and inclusive culture
• Supporting additional patient health care services, such as immunizations, point-of-care testing, and offsite clinic staffing, where allowable by law and supported by required training and certification

Required Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
• Possession, or being in the process of obtaining, valid intern and/or technician licensure as required

Essential Functions

• Regular and predictable attendance, including nights and weekends
• Ability to concentrate on a task over a period of time
• Ability to pivot quickly from one task to another to meet patient and business needs
• Attention to detail and accuracy in confirming prescription information and labeling
• Effective communication skills, including verbal and written communication, to interact with patients and colleagues
• Mathematical reasoning to solve problems, such as determining the total number of tablets to dispense
• Problem resolution to identify and address challenging patient or colleague interactions
• Physical demands, including mobility, reaching overhead, stretching, and lifting items

Preferred Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting
• Ability to become immunization certified once state regulations are met
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)