Pharmacy Intern

Responsibilities

• Completion of a comprehensive training roadmap focusing on Key Learning Experiences (KLEs) that build aptitude in areas such as:
  • Following company SOPs at each workstation
  • Pharmacy workflow procedures
  • Providing empathetic and caring service
  • Counseling patients and fielding medical questions
  • Telephonic prescription handling
  • Self-awareness and in-the-moment coaching
  • Basic inventory activities
• Assisting the pharmacy team to ensure smooth operations, prompt prescription fulfillment, and patient safety
• Learning to operate as part of the pharmacy team through SOPs, best practices, and effective communication
• Contributing to positive patient experiences and maintaining a safe, inclusive culture
• Supporting additional patient health care services, including immunizations, point-of-care testing, and offsite clinic staffing
• Completing additional licensure and training requirements for Technician Immunizer status
• Maintaining patient information and tracking adverse reactions

Required Qualifications

• Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy
• Possession, or process of obtaining, valid intern and/or technician licensure as required

Essential Functions

• Regular and predictable attendance, including nights and weekends
• Attention and focus: Ability to concentrate on tasks and pivot quickly
• Customer service and team orientation: Actively looking for ways to help and responding appropriately
• Communication skills: Using and understanding verbal and written communication
• Mathematical reasoning: Using math to solve problems
• Problem resolution: Identifying and resolving challenging interactions
• Physical demands: Being mobile, remaining upright, lifting, reaching, stretching, and bending

Preferred Qualifications

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting
• Ability to become immunization certified
• Proficiency in Microsoft Suite