Pharmacy Help Desk - Part Time (Onsite)

Description We are seeking a dependable, customer-focused Pharmacy Help Desk Associate to support our pharmacy operations team. This role is ideal for someone skilled in communication, problem-solving, and assisting patients and providers in both English and Spanish within a fast-paced healthcare environment. Responsibilities Provide support to pharmacy staff, patients, and provider offices via phone and internal ticketing systemsAssist with prescription-related inquiries, status checks, and troubleshootingPerform data entry and update patient or prescription information as neededCommunicate professionally with internal teams to resolve issues efficientlyFollow established protocols and maintain compliance with company and regulatory standardsSupport general administrative tasks as assigned Requirements Qualifications Previous pharmacy, medical office, call center, or customer service experience preferredStrong communication and problem-solving skillsAbility to multitask and maintain accuracy in a high-volume environmentBasic computer proficiency and comfort navigating software systemsDependable, punctual, and able to work onsite every weekday from 12–4 PM