Pharmacy Delivery Driver

Additional Considerations (if Any)

About the role

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Responsibilities

• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store
• Makes an effort to learn customers’ names and to address them by name whenever possible
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Delivers pharmacy customer's prescriptions to specified location
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress
• Adheres to company policies and individual store guidelines
• Reports to work when scheduled and on time
• Affords assistance in other areas of store as needed
• Performs other job-related duties and special projects as required
• Facilitates the maintenance and upkeep to delivery vehicles

Requirements

• No specific education required
• Must be physically able to perform medium work: occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting/carrying of objects of no more than 25 pounds
• Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination

Qualifications

• Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
• Good verbal and written communication skills
• Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
• Ability to identify problems, develop and execute solutions
• Ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing

Skills

• Physical abilities to perform the following physical activities: stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
• Visual requirements include: ability to see detail at near range with or without correction

Benefits

None

Pay

Commensurate with experience

Schedule

N/A

Benefits

N/A

Skills

• Confidentiality of the customer’s private medical information according to the HIPAA act

Working Conditions

• Continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard
• Significant work pace/pressure to deliver product in a timely manner

Contacts

• Daily contact with pharmacy operations support staff and customers
• Occasional contact with general public, and suppliers/vendors, community or trade/professional organizations and federal/state governmental or regulatory agencies

Financial Responsibility

None