Pharmacy Customer Service Associate

About the role

Step behind the counter as a pharmacy customer service associate, building relationships and helping customers find better health through innovative pharmacy solutions. Enjoy a supportive environment filled with new technologies and ample opportunities for growth.

Responsibilities

• Registers sales on assigned cash register, providing courteous, fair, friendly, and efficient checkout service.
• Aids pharmacists in obtaining patient and drug information, processing prescriptions, and resolving customer issues.
• Engages customers by greeting them, offering assistance, and recommending items for sale.
• Ensures counters and shelves are clean and well-m merchandised, taking inventory and maintaining records.
• Assists with prescription filling, inventory management, and other clerical duties as assigned.
• Handles telephone calls, processes claims, and supports the photo area and exterior maintenance.

Requirements

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work flexible schedules, including evenings and weekends.
• Experience in a retail environment preferred, especially with Walgreens.
• Good math and computer skills preferred.
• Prior PTCB certification preferred.

Qualifications

• Must be at least 18 years old.
• Must pass a background check.
• Must adhere to the Walgreen Co. Pharmacy Code of Conduct.
• Must strictly follow the Walgreen Co. policy regarding Good Faith Dispensing.

Skills

• Communicator
• Compassionate
• Detail-oriented
• Trustworthy
• Problem Solver
• Responsible

Benefits

• Health, dental, and vision insurance*
• Prescription coverage
• Retail Savings Plan (401(k))
• Employee discount
• Work & life resources
• Career development programs

*with a 30-hour work week

Pay

$16 - $18 / Hourly

Schedule

• Full-time or part-time
• Weekends, Days, Nights

Company

• An Equal Opportunity Employer, including disability/veterans.