Pharmacy Courier/Clerk

About the role

Exceptional care starts with exceptional people. For us, this is more than a job– it’s a calling. It’s waking up each day, looking for ways to make a difference with a compassionate, inclusive and talented team. Ochsner empowers you to discover your passion, reach your potential, and Pursue Your Purpose. Exceptional care starts with exceptional people and teams. Together we are leading the way.

This job performs a variety of clerical tasks to provide support to the assigned department and/or manager. Assumes responsibility for computer data entry, typing and copying miscellaneous paperwork, and maintaining various report files.

Responsibilities

• Answers phones and conveys messages to staff accurately and in a timely manner.
• Enters patient data into the computer system and prints computer generated reports.
• Assists with the filing and maintenance of department records.
• Communicates in a professional, positive and calm manner to facilitate a cooperative and collaborative environment.
• Assists departmental staff when needed.
• Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
• Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
• This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
• Other related duties as required.

Requirements

• Education: High School diploma or equivalent.
• Experience: 1 Year Office Experience (required).
• Preferred: Experience working with EPIC.

Skills

• Effective verbal and written communication skills to present information clearly and professionally to varying levels of individuals throughout the patient care process.
• Proficient with Windows-style applications such as Excel, Word, Outlook, etc.
• Self-directed with the ability to work independently, set priorities and maintain complete confidentiality.
• Excellent organization and time management skills required to effectively perform several tasks simultaneously.
• Strong typing capabilities and a basic understanding of data processing.