Pharmacy Clinical Specialist

Core Responsibilities

• Travel to independent pharmacy locations across South Carolina and nationally as needed to lead in-person onboarding, training, and go-live activation for clinical trial recruitment and wellness screening programs.
• Train pharmacy teams on study protocols, patient identification workflows, PMS data utilization, documentation, and referral processes.
• Ensure pharmacies are fully operational, compliant, and confident at program launch.
• Own the ongoing performance of assigned pharmacy sites post-launch.
• Support pharmacies through a blend of in-person visits and virtual check-ins, monitoring recruitment activity, screening quality, and operational adherence.
• Troubleshoot workflow gaps, retrain staff as needed, and ensure pharmacies are consistently executing programs correctly and efficiently.

Technology and Data

• Leverage pharmacy management system data to help pharmacies identify eligible patients and optimize outreach.
• Use SiteLabs' internal tracking and reporting tools to monitor site performance, flag issues early, and drive data-informed decisions.
• Comfort with learning and working within new technology platforms is essential; this is a tech-forward role.

Performance Management and Optimization

• Track and improve patient recruitment and screening metrics across assigned pharmacy sites.
• Identify barriers to enrollment and implement practical solutions to improve outcomes.
• Partner with pharmacies to drive consistent patient flow into clinical trials and wellness programs.
• Provide structured feedback to internal SiteLabs teams on program performance and operational improvements.

Ongoing Engagement and Field Support

• Conduct routine on-site visits to reinforce training, optimize performance, and maintain strong pharmacy relationships.
• Deliver refresher training on protocols, compliance, and best practices.
• Serve as a long-term partner to pharmacy staff, not just a trainer who shows up once.

Requirements

• Experience as a Pharmacist or Certified Pharmacy Technician.
• Strong working knowledge of pharmacy management systems and pharmacy dispensing data.
• Willingness and ability to travel frequently across South Carolina and nationally, including on short notice.
• Comfortable working in both in-person and virtual environments.
• Experience with clinical workflows like biometric screenings including point of care and lab based testing.
• Strong communication, training, and relationship-building skills.
• Enjoy leveraging tech and AI tools to improve the effectiveness and efficiency of operations.
• Highly organized with the ability to manage multiple pharmacy sites, clinical trials, and programs simultaneously.
• Comfortable operating in a fast-paced, early-stage environment where priorities shift and speed matters.

Benefits

• Salary of $55,000-$70,000, based on experience.
• 401(k) with company match.
• 4 weeks paid time off plus 10 paid holidays.
• Equity participation.
• Flexible work environment with the autonomy to make a national impact.