Pharmacy Clerk

Department: Pharmacy

About the role

Provides customer service to all patients.

Qualifications

• High school diploma or equivalent
• Must be at least 18 years of age

Responsibilities

• Provide customer service and operate the cash register
• Demonstrate excellent organizational skills with close attention to detail, accuracy, and neatness
• Utilize basic math skills for pharmaceutical calculations
• Navigate Electronic Health Record and Pharmacy Software
• Work in harmony with others and exhibit a positive attitude and commitment to the mission of the organization
• Uphold and abide by patient confidentiality policies and procedures
• Actively participate in agency-sponsored staff training events (safety instruction, evacuation drills, OSHA training, etc.)
• Demonstrate flexibility and willingness to adapt to organizational needs (filing, cleaning, etc.)
• Greet every guest in a manner that makes them feel welcome
• Utilize proper telephone etiquette, giving name, title, and department; be pleasant and attentive, take accurate notes, and facilitate clarification of key information
• Maintain a professional appearance and follow the established dress code
• Perform all other duties as assigned

Organization & Workplace Conduct

• Exhibit enthusiasm, a positive attitude, and professionalism in the workplace
• Handle personal conflict at the lowest possible level (first with involved parties, then with mediation if necessary)
• Maintain a friendly, approachable manner and a neat, clean, well-groomed appearance in accordance with the dress code policy
• Leave personal problems out of the workplace
• Treat all coworkers with dignity and respect; abstain from gossip
• Arrive on time and work through designated hours
• Complete tasks effectively, accurately, and on time with little or no absenteeism; follow leave guidelines
• Follow the designated line of support
• Demonstrate willingness and flexibility to respond to unusual job-related demands
• Manage time well and assist others in the department, even if outside regular duties
• Share equally in the workload of the department
• Work cooperatively with all team members and departments
• Work independently, requesting assistance from a supervisor only as needed
• Abstain from criticizing the organization, colleagues, and supervisors
• Demonstrate loyalty to the organization, colleagues, and supervisors
• Support the mission and vision of the organization
• Accept and participate in cross-training
• Take initiative to identify skill development needs
• Perform other duties as assigned