Pharmacy Clerk

Key Responsibilities

• Operate the front shop register, process customer transactions accurately, and maintain a welcoming, organized checkout area.
• Assist customers with product inquiries, locate items throughout the store, and escalate complex or clinical questions to the pharmacist.
• Support the pharmacy team as needed, including helping with prescription intake, labeling, and general workflow tasks during busy periods.
• Receive and process prescription orders from patients and healthcare providers, ensuring accuracy and timely communication.
• Manage front shop and pharmacy inventory, including stocking shelves, receiving deliveries, and flagging low-supply items.
• Handle insurance claim processing and assist patients with billing and payment questions at the point of sale.
• Maintain a clean, organized, and compliant environment in accordance with state and federal regulations and HIPAA requirements.
• Communicate clearly and compassionately with customers and patients, fostering a positive in-store experience.

Qualifications

• A high school diploma or GED equivalent (required).
• Willingness to obtain state pharmacy technician registration or licensure.
• Strong attention to detail with the ability to work accurately in a fast-paced, customer-facing environment.
• Friendly, professional communication and interpersonal skills; comfortable engaging directly with customers.
• Basic computer proficiency; experience with point-of-sale or pharmacy software is a plus.
• Ability to stand for extended periods and thrive in a collaborative, team-oriented setting.