Pharmacy Clerk

About the role

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Pharmacy Clerk will support those who are performing various duties related to the coordination and fulfillment of prescription orders. Including any or all of the following: specialty pharmaceuticals, injectables, IV, infusions and related supplies following state and federal regulations and company policies and procedures.

Responsibilities

• Serve as the initial point of contact for patients, caregivers, providers, and healthcare partners
• Verify patient demographic and intake information for accuracy before forwarding materials for processing
• Answer incoming telephone calls and address non-clinical inquiries
• Route clinical questions and prescription-related concerns to the appropriate pharmacist or pharmacy technician
• Assist patients and caregivers with general pharmacy-related questions while maintaining appropriate professional boundaries
• Maintain patient, prescription, and medical records in accordance with HIPAA and company confidentiality requirements
• File, organize, and maintain accurate documentation to support pharmacy operations and regulatory compliance
• Support daily workflow activities to help ensure medications and supplies are delivered accurately and on schedule

Requirements

• High School Diploma/GED
• 6+ months of experience in customer service, healthcare, pharmacy, medical office, or administrative support
• Intermediate level of proficiency with computers using Windows PC applications, and the ability to learn new and complex computer system applications

Preferred Qualifications

• Experience with specialty pharmacy or other healthcare environments is highly desirable
• Previous experience in customer service, healthcare, pharmacy, medical office, or administrative support preferred

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Pay

The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). We comply with all minimum wage laws as applicable.

Schedule

Monday-Friday 8am-5pm

Location

6720 Placid Street, Las Vegas, NV 89119